Your order goes through the following steps once it has been placed. You will receive 3 emails: Order Confirmation, Shipment Confirmation and Delivery Status Notification.
1. Order Confirmation -> 2. Shipment Confirmation -> 3. Order Delivered
Once your order has left our warehouse you will receive a shipment confirmation email with a tracking number. Orders may ship in multiple packages. If you have your tracking number from the shipment confirmation email, you can enter it here to track your order.
Currently there is NO return policy for change of mind or errors you made in your order. We only accept returns or exchanges for the item you purchased is defective within 30 days of the date of delivery. (Please check our Return & Exchange Policy).
If you have any questions about the delivery and shipment or your order, please contact us via firstname.lastname@example.org.